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Privacy Policy

Effective Date: 28-08-2025
Last Updated: 28-08-2025

1. Introduction

Welcome to Celesta Campus (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://celestacampus.com, interact with us via email or WhatsApp, or use our tutoring services.

This Privacy Policy is designed to comply with GDPR (EU/EEA), CCPA & CPRA (California), CalOPPA (California Online Privacy Protection Act), and COPPA (Children’s Online Privacy Protection Act), as we serve an international audience.

2. Information We Collect

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number, WhatsApp number.
  • Requirements: Subject(s), grade level, or learning needs.
  • Payment Information: We do not directly collect or store credit card/bank details. Payments are processed manually via PayPal, bank transfer, or other external methods.
  • Automatically Collected Data: Through cookies, Google Analytics (GA4), Google Tag Manager (GTM), and Microsoft Clarity, we collect non-identifiable information such as IP address, device type, browsing activity, and session behavior.

3. How We Use Your Information

We use your personal information for the following purposes:

  1. To contact you regarding demo classes, scheduling, and tutoring services.
  2. To communicate class updates, payment confirmations, and service-related messages.
  3. To improve our website through analytics and tracking tools.
  4. To comply with legal obligations and enforce our terms.
  5. In the future, to send promotional or marketing communications (only with your consent where required by law).

4. Data Storage & Security

  • Currently, data is stored securely in Google Sheets and may later be transferred to our proprietary CRM system.
  • We do not store sensitive payment information (such as bank account or card details).
  • We implement reasonable organizational and technical measures to protect your data from unauthorized access or misuse.

5. Cookies & Tracking

Our website uses cookies and tracking technologies (Google Analytics, Google Tag Manager, and Microsoft Clarity) to improve user experience and monitor performance.

  • You may opt out of cookies by adjusting your browser settings.
  • For more information on cookies, visit www.allaboutcookies.org.

6. Data Sharing & International Transfers

  • We do not sell your personal information.
  • We may share your data with trusted third-party service providers (such as Google Analytics, Microsoft Clarity) who help us operate our website and services.
  • As these services may process data outside India, your information may be transferred to and processed in the United States, European Union, or other jurisdictions. By using our services, you consent to such transfers.

7. Rights of Users

Under GDPR (EU/EEA Users):

You have the right to:

  • Access, update, or correct your personal data.
  • Request deletion (“Right to be Forgotten”).
  • Restrict or object to data processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise these rights, contact us at contact@celestacampus.com.

Under CCPA/CPRA (California Residents):

You have the right to:

  • Know what personal data we collect and how we use it.
  • Request deletion of your personal information.
  • Opt-out of the sale or sharing of your data (we do not sell your data).
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at contact@celestacampus.com.

Under CalOPPA (California Online Privacy Protection Act):

  • Our Privacy Policy includes the word “Privacy” in the title.
  • A link to this Privacy Policy is available on our homepage.
  • We honor “Do Not Track” (DNT) signals from browsers.

Under COPPA (Children’s Privacy):

  • We do not knowingly collect personal information directly from children under 13.
  • Any information related to children is collected only through parents or guardians for the purpose of tutoring.
  • If we become aware of accidental collection from a child, we will delete the information immediately.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Email & WhatsApp Communications

  • Emails and WhatsApp messages are used mainly for class coordination, payment confirmations, and support.
  • In the future, if promotional messages are sent, you will have the right to unsubscribe at any time.

10. Payments

  • Payments are currently made manually (PayPal, bank transfer, or other agreed methods).
  • We do not store or process payment card details directly.
  • Any financial information is handled externally by the payment provider.

11. Third-Party Services

We use third-party tools and services including:

  • Google Analytics (GA4)
  • Google Tag Manager (GTM)
  • Microsoft Clarity
    These services may collect anonymized usage data. Their use is governed by their respective privacy policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy, your personal data, or to exercise your rights, please contact us:

Celesta Campus
Address: Pramadom, Pathanamthitta, Kerala, India
Email: contact@celestacampus.com
Facebook: https://www.facebook.com/celestacampus

Privacy Policy - Celesta Campus