Effective Date: 24/11/2024

At Celesta Campus, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information of our students and their parents or guardians.

SECTION 1 – INFORMATION WE COLLECT

We collect the following types of personal information:

  • Name (of both students and parents/guardians)
  • Email address
  • Phone number
  • Subject of interest for enrollment
  • Session schedules
  • Country
  • Billing address
  • Preferred mode of payment
  • Educational performance metrics (if required)

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To schedule and manage tutoring sessions
  • To process payments
  • To provide progress reports and communicate important updates
  • To send offers and promotions related to Celesta Campus

SECTION 3 – CONSENT

How do we get your consent?
When you register with us and provide personal information, you consent to its collection and use for the stated purposes. By registering, you also agree to receive offers and updates from Celesta Campus.

How can you withdraw your consent?
If you wish to withdraw your consent, contact us at support@celestacampus.com with a valid reason.

SECTION 4 – DISCLOSURE OF INFORMATION

We may disclose your personal information only under the following circumstances:

  • When required by law
  • If you violate our Terms of Service

SECTION 5 – THIRD-PARTY SERVICES

Currently, we do not use any third-party services for payment processing or communication. However, we may use third-party servers for data storage in the future, where applicable privacy laws will govern data handling.

SECTION 6 – SECURITY

To protect your personal information:

  • Data stored on our web server is encrypted.
  • Role-based access controls ensure data security.
  • Most data is kept offline in secure storage facilities.

SECTION 7 – DATA RETENTION

We retain your data for up to 10 years after you stop using our services, in compliance with record-keeping requirements.

SECTION 8 – USER RIGHTS

You have the right to:

  • Request access to or correction of your personal data.
  • Request deletion of your personal data with a valid reason that does not disrupt our services.

Requests can be sent to support@celestacampus.com.

SECTION 9 – AGE RESTRICTIONS

While we encourage parents or guardians to contact us for onboarding their children, students can also register directly if they meet the necessary requirements.

SECTION 10 – CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy. Changes will take effect immediately upon posting. Users will be notified of major changes via email or the website.

SECTION 11 – CONTACT INFORMATION

For any privacy-related questions or concerns, please contact:
Email: support@celestacampus.com